Norikai Seaweed Snack
What are seasoned seaweed?
Norikai Premium Seasoned Seaweed are coated with premium Japanese soy sauce to create a tantalizing experience that captures the essence of umami and deliciousness in every savory, crispy sheet.
Are the seaweed from Japan?
Yes, Norikai Premium Seasoned Seaweed are imported directly from Japan by Palate Passport Pte Ltd.
How many sheets are there in 1 bottle?
There are 48 pcs / (~21g) per bottle.
How can I store the bottle?
After opening, please store in a cool, dry and dark place. Consume as soon as possible.
Can children eat Norikai Seaweed?
Yes! Kids love Norikai Seaweed and it’s an excellent source of fibre to promote gut health.
How long can I keep Norikai seaweed?
All unopened bottles can last until the expiry date. We recommend customer to consume open bottles within 2 weeks for maximum freshness and optimal flavor.
Wondering about the loose bottle cap?
Our smart design includes a purposely loose cap with premium drying agents at the bottom. Close it, and your Norikai Seaweed stays crispy and ready for your next snack. Easy access, and unbeatable freshness – enjoy another dose of savory seaweed crunch!
Is Norikai Seaweed Vegetarian?
Norikai Seaweed is not a vegetarian friendly product due to ingredients sourced from animals.
Is Norikai Seaweed Halal?
Norikai Seaweed is not halal.
Order & Delivery
What happen if i missed the delivery?
Courier company will attempt to re-deliver the item on the next day. Alternatively, you can instruct them to leave the parcel in a safe place.
When will my order be shipped?
Order will be shipped on the next business day and delivered between 1 to 3 days.
Can i pick up my order?
At this point we do not offer self-pick up of order. But we are working hard to make this feature available in the near future.
Payment
Can i pay Cash on Delivery (COD)?
Unfortunately we are not able to accept cash on delivery.
What are the payment options?
We accept paynow, paylah and major credit cards. As small business, our preferred cost-effective payment method is Paynow.
Rewards
What are Passport Dollars (PD)?
Passport Dollars are reward points issued by Palate Passport for each purchase and when existing customer refer their friends, families to sign up an account and make a purchase.
How can I use Passport Dollars?
Passport Dollars can be used to offset the purchase amount.
How many Passport Dollars do I need for redemption?
Every 20 PDs can redeem a $1 voucher.
How to earn Passport Dollars?
Every $1* spent on Palate Passport will earn 1 PD.
*rounded to the lowest integer. Example $21.8 will earn 21 PDs
Do i get PD when I perform a referral?
For every referral you and your friend earn 100PDs each.
What are the criterias for referral?
- Referral will only be credited when it is a new customer (who has never registered or purchase from Palate Passport).
- You cannot refer an existing customer.
- Unique referral link must be used & shared to the other party.
What happen after I share my unique referral code?
After sharing your referral, the other party must add to cart. At checkout he/she will be prompted to enter a username and email. Once purchase completed, the points will be credited to the newly created account.
* Note: Do not create an account first then use the referral code.
Will Passport Dollars expire?
Passport Dollar will expire after 1 year.
Where can I view my Passport Dollars?
After login your account, there is a rewards tab. Click and the dashboard will show your rewards, coupons and history.
How to redeem my Passport Dollars?
When enough Passport Dollars are accumulated, redeem the coupons to offset your next purchase.